HVAC software built around the work

Diagnose from evidence, not guesswork.

OtisOS guides technicians through the right diagnostic path while preserving the measurements, photographs, notes, confirmed findings, and before-and-after verification that support the service decision.

What it does

HVAC-specific tools without breaking the workflow apart.

Refrigeration diagnostics

Capture operating conditions and measured refrigeration evidence in a repeatable workflow.

Electrical diagnostics

Document voltage, amperage, component checks, and confirmed electrical findings.

Airflow diagnostics

Record return/supply temperatures, airflow-related evidence, and corrective verification.

Water and drainage

Document leaks, condensate, drain-pan, and drainage findings with photographs and notes.

Connected workflow

From equipment identity to a documented result.

01Identify equipment

Connect the call to the customer, property, and equipment record.

02Collect evidence

Record readings, photographs, notes, and test results.

03Confirm the finding

Technician judgment connects the evidence to the confirmed service finding.

04Verify and report

Capture after-readings and preserve the completed report.

FAQ

Common questions

Does OtisOS automatically diagnose the HVAC system?

No. OtisOS guides the technician through evidence collection and documentation. The technician confirms the finding from the measured evidence.

What diagnostic paths are supported?

The guided service workflows include refrigeration, electrical, airflow, and water-leak or drainage paths.

Can the diagnostic record become a customer report?

Yes. The diagnostic evidence can carry forward into professional service documentation and the completed visit history.

Built for HVAC companies

See how the pieces stay connected.

Launch Interactive Demo