Dispatch and scheduling
Create, assign, move, and update appointments while technicians receive a focused field schedule.
OtisOS gives owners and office staff a desktop view of the same operation technicians carry in the field, with editable scheduling, customer records, billing, accounting, payroll, and attention items.
Create, assign, move, and update appointments while technicians receive a focused field schedule.
Keep calls, maps, equipment, visits, documents, estimates, invoices, and payment history together.
Use work already performed in OtisOS to support income, expense, payroll, time records, and spreadsheet exports.
Owners and office staff can review activity, notifications, and items that need attention.
Build the schedule and assign the technician.
See customer, equipment, and service activity stay connected.
Track estimates, invoices, payment status, and business records.
Use role-based oversight for scheduling, payroll, accounting, and attention items.
The same operation is presented differently by role so office controls do not crowd the technician workflow.
OtisOS is designed to support spreadsheet exports for accounting records.
Time clock use is company-controlled and can be hidden when a company does not use it.