OtisOSEquipment registry
Keep equipment records attached to the customer and property.
HVAC software built around the work
Equipment context where the technician needs it.
OtisOS connects equipment identity and technical context to the customer and service workflow so model, serial, equipment history, and available technical sources are not separate from the call.
What it does
HVAC-specific tools without breaking the workflow apart.
Model and serial identity
Capture identifying information during field work and preserve the raw record.
Technical sources
Associate verified manufacturer or technical literature where available.
Service history
Open past visits and completed records from the equipment context.
Connected workflow
Equipment identity should not be lost after the call.
01Register
Create or select the customer equipment record.
02Identify
Capture model, serial, type, and relevant equipment details.
03Reference
Use available verified technical sources and history.
04Preserve
Keep the completed service record with the equipment for future calls.
FAQ
Common questions
Does OtisOS include equipment records?
Yes. Equipment can be registered with the customer and used throughout the service workflow.
Can technical literature be associated with equipment?
Yes. Verified technical and OEM sources can be associated directly or at the applicable equipment-family level.
Does serial decoding always produce a definite answer?
No. OtisOS should surface only verified decoding rules and preserve ambiguity for technician verification when a rule is not definitive.
Built for HVAC companies