OtisOSCapture the reason for the call
Collect the customer's complaint and the information the company needs to respond.
HVAC software built around the work
Your HVAC company can answer the call even when you cannot.
OtisOS AI Receptionist handles the first conversation, captures the caller's contact and service information, and gives the company a structured starting point for follow-up instead of a missed-call notification.
AI Receptionist pricing
140 minutes included. Then $0.08 per minute.
Every paid OtisOS subscription includes 140 AI Receptionist minutes, with additional usage at $0.08 per minute after the included minutes are used. AI Receptionist is not active by default during the 14-day free trial. If you want to use it during the trial, a one-time $9.99 trial activation provides 140 minutes. Those minutes stay with your company and unused minutes carry forward. When the trial ends and your first OtisOS subscription payment is made, another 140 included minutes are added to whatever trial-minute balance remains.
Built into OtisOS
One more part of the workflow, not another disconnected app.
HVAC-aware intake
Ask practical questions such as whether equipment is running or cooling instead of using a generic message form.
Structured customer information
Keep caller details organized so the office is not reconstructing the conversation from voicemail.
Built for the same workflow
The receptionist is part of the OtisOS product direction: first call through service, documentation, billing, and follow-up.
Connected workflow
Turn an unanswered call into usable service information.
01Answer
Give the customer a responsive first point of contact.
02Collect
Capture customer, property, and service-request details.
03Organize
Turn the conversation into structured information for the company.
04Follow up
Give office staff a useful record for the next action.
FAQ
Common questions
Does the AI receptionist replace the HVAC contractor?
No. It handles first-call intake and information capture. The contractor remains responsible for scheduling decisions, diagnosis, service, and customer commitments.
What does the AI receptionist cost?
Every paid OtisOS subscription includes 140 AI Receptionist minutes, then additional usage costs $0.08 per minute. AI Receptionist is inactive by default during the 14-day free trial. Optional trial activation costs $9.99 and includes 140 minutes; unused trial minutes carry forward. When the first paid subscription payment is made, another 140 minutes are added to the remaining balance.
Is it HVAC-specific?
Yes. The intake is designed around HVAC service conversations rather than a generic answering script.
Built for HVAC companies