Saved branches first
Reuse supplier branches the company already knows before spending time rediscovering the same locations.
Find a Part is built into OtisOS to help technicians and offices reuse known supplier branches and expand the company supplier directory through national discovery when local coverage is not enough.
Reuse supplier branches the company already knows before spending time rediscovering the same locations.
When saved coverage is insufficient, OtisOS can use configured external discovery to find relevant supplier branches and add useful locations to the directory.
Keep discovery focused on suppliers relevant to HVAC and refrigeration work instead of returning every nearby retailer.
A discovered branch means the supplier location is known; it does not claim that a specific part is in stock unless a verified supplier integration provides that information.
Start with the company's saved supplier directory.
Expand locally when saved coverage is insufficient.
Persist useful new branches to improve future searches.
Use the growing directory on later calls without repeating discovery work.
Not by default. Supplier branches are directory results, not verified stock. Live inventory, account pricing, and ordering require a supported supplier integration.
The current supplier-discovery design enforces a 50-mile maximum for local results.
Yes. Useful discovered branches can be persisted, deduplicated, and reused so the supplier directory improves over time.